

Note: you may need to remove the existing entry using the Computers page of the online portal first. If you don't please re-join it as shown here: How do I rejoin a VNC Server to the cloud, or change which team VNC Server belongs to? If you have purchased a subscription but did not subscribe from within your trial team, you will need to join your computer(s) to the new, paid-for team.Įnsure that you also see your computer's name, and your Team name, listed in the Connectivity section.

Please ensure you have selected the correct team for the computer to which you want to connect.

If, however, you are unable to connect and VNC Viewer displays the error message "VNC Server is not currently listening for Cloud connections" when you try to connect, please check the following: VNC Server should be functioning correctly if there is a green tick (and no error messages) displayed in its Status dialog:
